Care Service Manager Dementia Lead

The Dementia CSM will take the lead in managing, advising and supporting our clients, Live-in carers and other CSM’s/CDM’s in all matters relating to Dementia. You will also be responsible for maintaining and promoting quality care for all clients and the supervising and coordinating of our Live-in carers / PA’s out in the community. You will work towards a set of goals and targets determined by HO / Live-in Manager (LIM)

Key Tasks:

  • Advise and support the CSM’s/CDM’s and live-in carers to ensure the best care is delivered to the Dementia Clients
  • To be a mentor to Abilive-in’s ‘Specialist Dementia Carers
  • To keep up to date with best practice in all areas of Dementia and ensure that the information and training is cascaded to the live-in teams
  • Liaise with the recruitment/marketing and training teams regarding resources and training required to meet the demands of the Dementia Specialist Service
  • To work with the Senior Team to build relationships with Dementia Societies, Memory Cafes etc.
  • To see and record client feedback, to understand whether their needs are being met and plan accordingly

The person will:

  • Have experience in working with Dementia Clients
  • Qualified to  NVQ Level 3 in Dementia Care or equivalent.
  • Experience in managing and supporting teams of carers
  • IT literate with excellent communication skills



This job was added on: 25th September 2019

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[gmw_single_location map_width=100% additional_info=0] Pay: Competitive salary Location: Salisbury

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